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Your privacy is respected. Dental in Residence outlines how the practice uses and manages your health information.
Dental in Residence is bound by the Australian Privacy Principles contained in the Commonwealth Privacy Act 1988 (Privacy Act) and the Health Records Act 2001 (SA). Dental in Residence will review and update this Privacy Policy when required by the aforementioned Acts.
Dental in Residence will only collect health information directly from patients or their authorized representatives.
Personal information such as your name, address, contact details, health insurance and financial details are used for the purpose of addressing accounts to you, as well as for processing payments, collecting unpaid invoices via an external collection agency, and writing to you about our services and any issues affecting your health care.
Communication with patient/authorized representatives will occur via email and consent to be obtained, treatment plans outlined and accounts will also be sent this way.
The health information we collect must be accurate and up to date. Updating personal and health information will be updated via email prior to a visit and verbally at the time of the visit. This will be recorded onto a hard copy file and then transferred to Halaxy where the information is secure, regularly backed up to an external hard drive and stored under lock in a filing cabinet.
After a period of seven years, we may destroy your records in accordance with applicable laws.
We have made every attempt to ensure the accuracy and reliability of the information provided on these websites. However, the information is provided “as is” without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, completeness, legality, or reliability of the information contained on these websites. We cannot and will not guarantee that this website is free from computer viruses or anything else that has destructive properties.
Marketing Dental in Residence may use your information for the purpose of direct marketing; however, we will not on-sell your personal information.
Should you wish to not receive marketing materials from the Dental in Residence a request can easily be made by emailing Dental in Residence.
We take your privacy seriously. Dental in Residence would like for you to contact us via the email address and notify any concerns you have in relation to your complaint.
The office of the Australian Information Commissioner has clear guidelines that Dental in Residence will follow for the handling of privacy breaches.
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